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FAQs

Do you have a Question? Please read through our Frequently Asked Questions and if you can't find the answer you are looking for send us an email through our contact page.

What types of payments do you accept?

We accept Visa, MasterCard, PayPal, Bank Transfers and Store Credit.

 

I need help with my order, who can I contact?

To ensure we answer your queries as quickly as possible, please send an email to info@luxegifts.co or use our contact form and our wonderful Customer Service Team will contact you within 24 hours.

What if I supply the incorrect delivery address?

If you supply an incorrect address and your items have been dispatched, then unfortunately we cannot accept responsibility for the mistake.